Privacy Policy

Effective Date: 01.09.2024

1. Introduction

Welcome to Longavita (LongaVita Privé S.L.U.). We are committed to protecting your privacy and ensuring that your personal information is handled in a safe and responsible manner. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website, [yourwebsite.com], or use our services.

2. Information We Collect

We may collect and process the following types of information:

Personal Information: This includes your name, email address, phone number, address, and any other information you provide when you contact us or use our services.
Medical Information: If you are using our services for medical purposes, we may collect information related to your health, medical history, and treatment plans.
Payment Information: We may collect payment details necessary to process your transactions, such as credit card information if you can't pay online.
Usage Data: We may collect information about your interactions with our website, including your IP address, browser type, operating system, pages viewed, and the dates/times of your visits.

3. How We Use Your Information

We use the information we collect for the following purposes:

To Provide Services: We use your personal and medical information to deliver the services you request, including arranging medical consultations, treatments, and follow-up care.
To Improve Our Services: We may use your usage data to improve our website and services, ensuring a better experience for you.
To Process Payments: We use your payment information to process transactions related to the services you use.
To Communicate with You: We may use your contact information to send you updates, respond to your inquiries, and provide customer support.
To Comply with Legal Obligations: We may process your information to comply with applicable laws, regulations, and court orders.

4. How We Share Your Information

We do not sell, trade, or otherwise transfer your personal information to third parties, except in the following circumstances:

With Medical Providers: We may share your medical information with healthcare providers involved in your care.
With Service Providers: We may share your information with third-party service providers who assist us in operating our website, conducting our business, or servicing you, so long as those parties agree to keep this information confidential.
For Legal Compliance: We may disclose your information if required by law or if we believe such action is necessary to comply with legal obligations or protect our rights.

5. Data Security

We implement appropriate technical and organizational measures to protect your personal information from unauthorized access, use, alteration, or disclosure. However, no method of transmission over the internet or electronic storage is 100% secure, and we cannot guarantee absolute security.

6. Your Rights

You have the following rights regarding your personal information:

Access: You have the right to request a copy of the personal information we hold about you.
Correction: You can request that we correct any inaccuracies in your personal information.
Deletion: You can request that we delete your personal information, subject to certain exceptions.
Objection: You have the right to object to the processing of your personal information under certain conditions.
Portability: You have the right to request that we transfer the data we have collected to another organization or directly to you.

To exercise these rights, please contact us at info@longavita.eu

7. Cookies and Tracking Technologies

We use cookies and similar tracking technologies to enhance your experience on our website. Cookies are small data files stored on your device that help us understand how you use our website and improve your browsing experience. You can choose to disable cookies through your browser settings, but this may affect the functionality of our website.

8. Third-Party Links

Our website may contain links to third-party websites. We are not responsible for the privacy practices or content of these external sites. We encourage you to review the privacy policies of any third-party websites you visit.

9. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated effective date. We encourage you to review this Privacy Policy periodically to stay informed about how we are protecting your information.

10. Contact Us

If you have any questions or concerns about this Privacy Policy or our data practices, please contact us at:

Company: LongaVita Privé S.L.U.
Email: info@longavita.eu
Phone: ‭+34 685 097 530‬
Address: CG-5, 49, AD400 La Massana, Andorra